Technical Web Services provide remote business IT support to small and medium sized organisations throughout the UK.
Many technical problems can be resolved remotely without the delay and expense of an on-site visit, allowing systems to be restored quickly with minimal disruption to your business.
Remote support is available for a broad range of business systems including Microsoft Windows, Microsoft 365, Outlook, Teams, networking, web hosting, servers and general office IT. Where appropriate, secure remote access software can be used to diagnose and resolve issues whilst you remain at your computer.
Typical support includes:
- Microsoft 365 Support
- Microsoft Outlook Configuration & Troubleshooting
- Microsoft Teams Support
- Windows Configuration & Troubleshooting
- Remote Desktop & Remote Access Configuration
- Server Administration
- Active Directory Administration
- DNS & Domain Configuration
- SSL Certificate Installation & Renewal
- Email Configuration (POP, IMAP & Exchange)
- Office Network Troubleshooting
- Printer & Peripheral Configuration
- Website & Hosting Support
- Backup & Disaster Recovery Assistance
- General Technical Support
Technical Web Services have many years' experience supporting business systems alongside website development and hosting. This combination often enables problems spanning websites, hosting, email, domains and office IT to be resolved without involving multiple suppliers.
Support can be provided on an ad-hoc basis for one-off technical issues or as part of an ongoing relationship with existing clients. Where appropriate, secure unattended remote access can be configured to simplify future support, although attended support using Microsoft Quick Assist or similar technologies is equally available.
No long-term support contracts are required. Whether you have a Microsoft 365 issue, an Outlook problem, a server configuration question or simply need assistance resolving a technical issue, Technical Web Services will always seek the simplest and most cost-effective solution.
If you require reliable remote business IT support, please get in touch.
